The crypto exchange crypto.com has reportedly lost over $14 million in the January 17th hack. While the investigation of the hack has not been verified, at least 4.6k ETHs were drained with half of it through Tornado Cash.
In a statement by its CEO, Kris says that no customer’s funds were lost and that the team has enabled an additional layer of security: there is now a 24-hour delay between registration of a new whitelist address and first withdrawal.
Meanwhile, several customers still complain of unauthorized transactions, frozen accounts, and inability to log in.
There are complaints of 2-Factor authentication being automatically disabled.
The question now is who turned it off? And is crypto.com going to compensate its users?
Emmanuella Elenbalu is the Content Manager at Coinsem. She is passionate about cryptocurrency, investment, and learning new things.